Service level benchmarking in e-governance : a case study of payment of taxes and grievance redressal handling system in Ahmedabad Municipal Corporation .
| dc.barcode | 016105 | |
| dc.centre | Faculty of Management | |
| dc.classno | MTM TH-0131 KAT | |
| dc.contributor.advisor | Doctor, Gayatri | |
| dc.contributor.author | Katakiya, Ketan | |
| dc.date.accessioned | 2020-09-10T10:48:47Z | |
| dc.date.available | 2020-09-10T10:48:47Z | |
| dc.date.issued | 2016 | |
| dc.identifier.uri | http://hdl.handle.net/20.500.12725/9549 | |
| dc.pages | 145p.,CD-ROM | |
| dc.title | Service level benchmarking in e-governance : a case study of payment of taxes and grievance redressal handling system in Ahmedabad Municipal Corporation . | |
| dc.type | Postgraduate Thesis Report |
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